Non Voice Email and Chat Support

Designation: Customer Care Executive

Location: Kolkata

Salary: 16000-19000 Per Month

May 4, 2017


A reputed Multinational Company is looking for Fresher & Experience Candidates for Back Office, NON VOICE, EMAIL and Chat Support. Salary upto 2.2LPA.
CALL 9836465795 or

Job Description for Back Office, NON VOICE, EMAIL and Chat Support:
Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat within the assigned TAT
Build customer relationships
Manage and take ownership of the resolution process for all customer related issues
Inform member of current promotions and new or updated products
Offer to call the customer at their convenience should they have questions that maybe better answered over the phone rather than through live chat.
Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.

Home Pickup and Drop.
Excellent Work Environment
US Process with 2 Days Week-Off.
Excellent Growth Opportunities

Effective reading and writing English communication skills
Excellent communication, analytical, listening and organizational skills
Excellent customer service skills and great enthusiasm for helping customers
Should be able to prioritize and complete all job duty requirements
Must be able to adhere to schedule changes based on department and/or business
Must be an energetic self-starter with the ability to work both independently and within a team
Excellent time management skills, attention to detail and the ability to multi task
Competent in MS office and web browser environments
Knowledgeable of social media applications, such as Facebook, LinkedIn, Twitter, etc.
Ability to continually display positive attitude.

Work Location:
Kolkata, Globsyn Building, Sector V, Salt Lake

Interview Location:
P-12,C.I.T. Road, Scheme VI (M), Akshoy House ,2nd Floor, Phoolbagan, Kol-700054. Landmark: Phoolbagan Bata More or near Kakurgachi Pantaloons.

We Also provide Training Facilities for you to get Selected in the Interview for Back Office, NON VOICE, EMAIL and Chat Support

Thanks & Regards
Evolution Services
HR Executive
Eram Nissa

Qualification / Requirements

Qualification-10+2/Graduate. Both Freshers and Experienced can apply Excellent English Written Communication Skills Typing Speed: 35 WPM with 95% Accuracy Should be ready to work in Rotational Shifts

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